Terms & Conditions
Fare conditions are based on your departure and arrival state click on a link to view the conditions for a particular fare type.
| Fare Type | Payment | |
| Sharp Flex (Y) |
Immediate. Fares may be held on a time limit without charge for up to 2 hours from time of booking if requested. |
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| Sharp Biz (S) |
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| Sharp Saver (B) |
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Sharp Promo |
Immediate (Online bookings only) | |
| JustGo (G) |
Immediate | |
| Fare Type | Changes/Swap/Name Changes | Fee | |
| Sharp Flex (Y) |
At least 1 hour before scheduled departure time. Name changes allowed |
No Fee | |
| Sharp Biz (S) |
At least 2 hours before scheduled departure time. Name changes allowed. |
$38.50* | |
| Sharp Saver (B) |
At least 24 hours before scheduled departure time. No name changes allowed |
$38.50* | |
| Sharp Cut (X) |
At least 48 hours before scheduled departure time. Upgrade required No name changes allowed |
$38.50* | |
| Sharp Promo (E, H, K & N) |
Non transferable, Non changeable No name changes allowed. |
N/A | |
|
JustGo |
At least 48 hours before scheduled departure time. |
$38.50* |
| Fare Type | Refunds, Cancellation & Credits | Fee | |
| Sharp Flex (Y) |
Refunds are available if cancellation made at least 1 hour before scheduled departure time. Fare may also be held in credit for 1 year from the date of cancellation** |
No Fee | |
| Sharp Biz (S) |
No refund available. Fare may be held in credit for 1 year from the date of cancellation if made at least 2 hours prior to scheduled departure time. Otherwise fare is forfeited. |
$38.50* | |
| Sharp Saver (B) |
No refund available, Fare may be held in credit for 1 year from the date of cancellation if made at least 24 hours before scheduled departure time. Otherwise fare is forfeited. | $38.50* | |
| Sharp Cut (X) |
Non Refundable and fare may not be held in credit | N/A | |
| Sharp Promo (E, H, K & N) |
Non Refundable and fare may not be held in credit | N/A | |
| JustGo (G) |
No refund available, Fare may be held in credit for 1 year from the date of cancellation if made at least 48 hours before scheduled departure time. Otherwise fare is forfeited. |
$38.50* |
| Fare Type | No Show | |
| Sharp Flex (Y) |
Failure to check in before deadline at airports fare will be forfeited. Check-in is 30 minute prior to departure |
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| Sharp Biz (S) |
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| Sharp Saver (B) |
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| Sharp Cut (X) |
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Sharp Promo |
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JustGo |
*Please note:
- This cost is incurred per passenger per flight segment plus the credit card surcharge
- Credit Card surcharge is 3.08% for Amex, 4.09% for Diners and 1.18% for Visa and MasterCard. Credit card surcharges are not refundable with Fully Flexible tickets
- Change Fee as at 1 August 2016 and is subject to change without notice
**Please note:
- For tickets that have been upgraded from a non-refundable fare category to a refundable fare category, the value of the original non-refundable fare remains non-refundable.
| Fare Type | Payment | |
| Tas Flex | Immediate. Fares may be held on a time limit without charge for up to 2 hours from time of booking if requested. |
|
| Tas Promo | Immediate | |
| JustGo (G) |
Immediate |
| Fare Type | Changes/Swap/Name Changes | Change, Swap or Cancel Fee |
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| Tas Flex | At least 24 hours prior to departure flights can be cancelled or transferred to another date. | Free | ||
| Tas Promo | Non transferable, non changeable No name changes allowed. |
N/A | ||
| JustGo (G) |
At least 48 hours before scheduled departure time. Upgrade required No name changes allowed |
$38.50* |
| Fare Type | Refunds, Cancellation & Credits | |
| Tas Flex | Yes. If cancellation made at least 24 hours before scheduled departure time. |
|
| Tas Promo | Non refundable, non-changeable and nontransferrable |
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| JustGo (G) | No refund available, Fare may be held in credit for 1 year from the date of cancellation if made at least 48 hours before scheduled departure time. Otherwise fare is forfeited. |
| Fare Type | No Show | |
| Tas Flex | Failure to check in before deadline at airports fare will be forfeited. Check-in is 30 minute prior to departure |
|
| Tas Promo | ||
| JustGo (G) |
*Please Note:
- This cost is incurred per passenger per flight segment plus the credit card surcharge
- Credit Card surcharge is 3.08% for Amex, 4.09% for Diners and 1.18% for Visa and MasterCard. Credit card surcharges are not refundable with Fully Flexible tickets
- Change Fee as at 1 August 2016 and is subject to change without notice
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